“My time with Presbyterian SeniorCare Network has been ever evolving. I remember the day I interviewed to work here! I sat across from Kathy Hammar, who is now the Administrator here at Westminster Place. I remember how scared I was! She asked me why I wanted to work here, and I thought long and hard about my reasoning. I was inspired by my own mother who has been an RN for over 40 years! Growing up, I lived in a primarily elderly neighborhood. My parents took it upon themselves to give my brother and I exposure to our wonderful aging neighbors. I remember each of them fondly.

Here is where I gave my reasoning: I told her that I loved seniors and found them to be inspirational! My neighbor, Mr. Johnny next door, would have us over to sit on his porch until we were exhausted talking about the “good days” and when times were different. He was the kindest soul, he always called me “sweetheart.” My brother, Jonathan and I, had special permission to go into his garage and get out the extra lawn mower wheels from the shelf and race them down his hilly sidewalk on the side of his house, whenever we wanted! His neighbor, Mrs. Betty, was a lovely woman with white hair who lived alone. She was a joy and delight to talk with. She attended my birthday parties as a child. We didn’t sit too much on her porch, but she did invite me in and played piano for me. We also sat in her kitchen and talked for hours about her grandchildren and her kids. I loved listening to her speak about “the old days.” Across the street lived Mr. and Mrs. Jim and Cres. Two spunky individuals who I remember fondly. They drove a giant purple Cadillac and I don’t think she ever cooked a meal because they would invite us into their house and she always said “Let’s get you something special from the oven.” The oven was full of Lance sandwich crackers. On certain nights of the week they would be dressed in matching outfits to go square dancing! I loved seeing what outfit they would be wearing. These folks taught me a lot about life in general. And finally the last person who was the biggest influence in life, my Grammie. She played the biggest roll in raising me and I know that I wouldn’t be the person I am today without her.

I have stayed at Presbyterian SeniorCare Network for 10 years because of all of the people! Fellow team members, residents and family members have made a huge impact in my life. We have a resident who I care for currently, whose daughters hug me every time they see me! That is heartwarming to me! It makes it easier to get out of bed to come to work. This is my neighborhood and these are my neighbors. I must say my most cherished memory is getting to know all of the residents who I have had the pleasure of knowing and they will meet me again one day.

Like Emily, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

“My time with Presbyterian SeniorCare Network has been ever evolving. I remember the day I interviewed to work here! I sat across from Kathy Hammar, who is now the Administrator here at Westminster Place. I remember how scared I was! She asked me why I wanted to work here, and I thought long and hard about my reasoning. I was inspired by my own mother who has been an RN for over 40 years! Growing up, I lived in a primarily elderly neighborhood. My parents took it upon themselves to give my brother and I exposure to our wonderful aging neighbors. I remember each of them fondly.

Here is where I gave my reasoning: I told her that I loved seniors and found them to be inspirational! My neighbor, Mr. Johnny next door, would have us over to sit on his porch until we were exhausted talking about the “good days” and when times were different. He was the kindest soul, he always called me “sweetheart.” My brother, Jonathan and I, had special permission to go into his garage and get out the extra lawn mower wheels from the shelf and race them down his hilly sidewalk on the side of his house, whenever we wanted! His neighbor, Mrs. Betty, was a lovely woman with white hair who lived alone. She was a joy and delight to talk with. She attended my birthday parties as a child. We didn’t sit too much on her porch, but she did invite me in and played piano for me. We also sat in her kitchen and talked for hours about her grandchildren and her kids. I loved listening to her speak about “the old days.” Across the street lived Mr. and Mrs. Jim and Cres. Two spunky individuals who I remember fondly. They drove a giant purple Cadillac and I don’t think she ever cooked a meal because they would invite us into their house and she always said “Let’s get you something special from the oven.” The oven was full of Lance sandwich crackers. On certain nights of the week they would be dressed in matching outfits to go square dancing! I loved seeing what outfit they would be wearing. These folks taught me a lot about life in general. And finally the last person who was the biggest influence in life, my Grammie. She played the biggest roll in raising me and I know that I wouldn’t be the person I am today without her.

I have stayed at Presbyterian SeniorCare Network for 10 years because of all of the people! Fellow team members, residents and family members have made a huge impact in my life. We have a resident who I care for currently, whose daughters hug me every time they see me! That is heartwarming to me! It makes it easier to get out of bed to come to work. This is my neighborhood and these are my neighbors. I must say my most cherished memory is getting to know all of the residents who I have had the pleasure of knowing and they will meet me again one day.

Like Emily, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows their 31 year journey with Presbyterian SeniorCare Network!

Read about Dawn Kauffman, a CNA at The Willows, the skilled nursing community at our Oakmont campus, and how resident care has evolved throughout her career as a CNA.

“I have worked at Presbyterian SeniorCare Network for 31 years and have seen so many positive changes. When I first started, I worked in the "Presbyterian Medical Center," which is now "The Willows." Just the name change shows how we have changed to a person-centered culture, caring not only for the medical needs, but the whole person. Back in the 1980s, we cared for everyone exactly the same way, so when we first started talking about changing our culture, I was very doubtful as to how it would turn out. But it really has changed for the better for all of the residents in our care, and I'm proud to have been a part of that change!”

Like Dawn, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows their 31 year journey with Presbyterian SeniorCare Network!

Read about Dawn Kauffman, a CNA at The Willows, the skilled nursing community at our Oakmont campus, and how resident care has evolved throughout her career as a CNA.

“I have worked at Presbyterian SeniorCare Network for 31 years and have seen so many positive changes. When I first started, I worked in the "Presbyterian Medical Center," which is now "The Willows." Just the name change shows how we have changed to a person-centered culture, caring not only for the medical needs, but the whole person. Back in the 1980s, we cared for everyone exactly the same way, so when we first started talking about changing our culture, I was very doubtful as to how it would turn out. But it really has changed for the better for all of the residents in our care, and I'm proud to have been a part of that change!”

Like Dawn, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows growth within their career at Presbyterian SeniorCare Network. Read about Kathy LaVan, Director of Nursing at Oakwood Heights, our Oil City campus, and why she has stayed with us since she became a nurse 22 years ago!

“I started at Presbyterian Homes (now Presbyterian SeniorCare Network) in November of 1995 as a graduate practical nurse. I never dreamed that over 22 years later, I would still be here. Those first few years, I was as scared as can be! I had patient teachers and even more patient residents as I learned to be more competent in my nursing skills. The residents I provide care to became part of my family, and watched me as my family grew to include three beautiful children. Through the years, I have sat with residents as they passed away, held hands with family members and provided comfort to families, residents and team members during difficult times. I had wonderful nurses who mentored me and coached me when I needed it. My hope is to pass my knowledge and experience on to the next generation of nursing to instill in them the art of caring for people.

I think one of the most remarkable things I have watched as a nurse has been the evolution of the long-term care world. When I came here in 1995, we had posey vests, lap buddies, four-point restraints, set meal times and horseshoe tables in which to feed multiple residents at the same time. We have grown from the institutional setting of the 1980’s to a community where we care about each resident as an individual with their desires in mind. I am very proud to work here and could not imagine working anywhere else.”

Like Kathy, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story. Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows growth within their career at Presbyterian SeniorCare Network. Read about Kathy LaVan, Director of Nursing at Oakwood Heights, our Oil City campus, and why she has stayed with us since she became a nurse 22 years ago!

“I started at Presbyterian Homes (now Presbyterian SeniorCare Network) in November of 1995 as a graduate practical nurse. I never dreamed that over 22 years later, I would still be here. Those first few years, I was as scared as can be! I had patient teachers and even more patient residents as I learned to be more competent in my nursing skills. The residents I provide care to became part of my family, and watched me as my family grew to include three beautiful children. Through the years, I have sat with residents as they passed away, held hands with family members and provided comfort to families, residents and team members during difficult times. I had wonderful nurses who mentored me and coached me when I needed it. My hope is to pass my knowledge and experience on to the next generation of nursing to instill in them the art of caring for people.

I think one of the most remarkable things I have watched as a nurse has been the evolution of the long-term care world. When I came here in 1995, we had posey vests, lap buddies, four-point restraints, set meal times and horseshoe tables in which to feed multiple residents at the same time. We have grown from the institutional setting of the 1980’s to a community where we care about each resident as an individual with their desires in mind. I am very proud to work here and could not imagine working anywhere else.”

Like Kathy, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story. Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows their love for our residents!

Read about Rachel Ellis, a CNA at The Willows, the skilled nursing community at our Oakmont campus, and how putting together a puzzle blossomed into a friendship.

“I've been working at Presbyterian SeniorCare Network for five years. At first, I was as a team member at Westminster Place, our personal care community, for a little over a year before I decided to become a CNA and work at The Willows, our skilled nursing community.

Before I had changed positions, I met a new resident at Westminster Place while she was doing a puzzle. I decided to take a little break and join her to talk while we both worked on the jigsaw. Just the other day, I was working at The Willows and my “puzzle friend” had transferred from Westminster Place, so I found myself taking care of her. It had been about three to four years since I had seen her, and to my surprise, she remembered my name and the puzzle! She even remarked on how much she loved that I would make time to talk to each resident and care for them as family. It's so exciting when you make such a positive impact on someone's life. It makes my day to put a smile on someone's face!”

Like Rachel, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when it shows their love for our residents!

Read about Rachel Ellis, a CNA at The Willows, the skilled nursing community at our Oakmont campus, and how putting together a puzzle blossomed into a friendship.

“I've been working at Presbyterian SeniorCare Network for five years. At first, I was as a team member at Westminster Place, our personal care community, for a little over a year before I decided to become a CNA and work at The Willows, our skilled nursing community.

Before I had changed positions, I met a new resident at Westminster Place while she was doing a puzzle. I decided to take a little break and join her to talk while we both worked on the jigsaw. Just the other day, I was working at The Willows and my “puzzle friend” had transferred from Westminster Place, so I found myself taking care of her. It had been about three to four years since I had seen her, and to my surprise, she remembered my name and the puzzle! She even remarked on how much she loved that I would make time to talk to each resident and care for them as family. It's so exciting when you make such a positive impact on someone's life. It makes my day to put a smile on someone's face!”

Like Rachel, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when a childhood dream becomes reality!

Read about Chris Plyler, a RN Neighborhood Manager at Oakwood Heights, our Oil City campus, and how her favorite TV show led her into nursing.  

“I always wanted to be a nurse. As a young child, the television show MASH was big. At the same time, my uncle went into the Marines—the perfect storm happened! I connected with Margaret Houlihan, “Hot Lips.” So my story begins. I would play hospital and I was always the nurse. If you watched the show, “Hot Lips” was tough. In the scary times, she took control, orchestrated the work in the OR and worked hours upon hours. She took time to hold the hands of the wounded. The expectation of myself is to be strong as needed, but gentle at the same time. My experiences are vast from starting at a nursing home as a CNA to being a nurse in a 1000 bed hospital ICU, then making the circle back home to Oakwood Heights. I get to hold hands and make memories with some of the most beautiful people in the world. I feel as part this team, I make a difference.”

Like Chris, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

We love when our team members share their stories, especially when a childhood dream becomes reality!

Read about Chris Plyler, a RN Neighborhood Manager at Oakwood Heights, our Oil City campus, and how her favorite TV show led her into nursing.  

“I always wanted to be a nurse. As a young child, the television show MASH was big. At the same time, my uncle went into the Marines—the perfect storm happened! I connected with Margaret Houlihan, “Hot Lips.” So my story begins. I would play hospital and I was always the nurse. If you watched the show, “Hot Lips” was tough. In the scary times, she took control, orchestrated the work in the OR and worked hours upon hours. She took time to hold the hands of the wounded. The expectation of myself is to be strong as needed, but gentle at the same time. My experiences are vast from starting at a nursing home as a CNA to being a nurse in a 1000 bed hospital ICU, then making the circle back home to Oakwood Heights. I get to hold hands and make memories with some of the most beautiful people in the world. I feel as part this team, I make a difference.”

Like Chris, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

Submitted by Haley Chiusano, dining services aide at Longwood at Oakmont

I have been around older adults my whole life. When I was born, my Mom was the Director of Recreation at the Presbyterian SeniorCare Network Oakmont campus. When she would go to work on the weekends or on a holiday, I would go with her. From summer picnics to trick or treating at Halloween to Thanksgiving dinners and of course, Christmas caroling, I was right there enjoying my time with the residents. Being that I was little, I did not understand what was actually transpiring or why my Mom took me with her, but I was having fun so I didn’t mind.

My favorite memory from when I was little was every Fourth of July, the band Dr. Zoot would play outside before it got dark enough for the fireworks. I would stand in between the band and the residents and do cartwheels and flips until I was so tired I could not stand anymore. To this day, which is about 12 years later, when I walk through the halls, there are still a few residents that know me as “the little girl who did the flips.”

When I got older, my Grandma moved into Westminster Place at the Oakmont campus. Anytime I was home with my Mom and she had to go into work, I would ask to go along to visit with her. I would spend hours in my grandma’s apartment playing Sega and pulling YouTube videos up on her computer, singing and dancing around the room for her. When it was time to go to dinner, I loved going with her. She lived right across the hall from the café, so as soon as she opened her door and the other residents saw me, they all got very excited. Whoever was there that day would sit at my Grandma’s table because they liked when someone new was there to talk to (especially someone as young as I was). We would sit in the dining room for hours after dinner, just talking about what I did for fun and how school was going. My Grandma and I always dreaded the “time to go home” phone call from my Mom. It came too soon every time.

When I turned 12, it was a big deal. I was finally old enough to volunteer! I had this project in school called the “Pay It Forward Project.” The project meant that I was supposed to do something good for someone, and then that person was supposed to something good for someone else and so on. So I decided to make this project a bit bigger. Instead of just me going to volunteer, I took some friends with me. That summer, myself and four of my friends would go all day every Wednesday and help in the Recreation Department. We did things such as rewrite special events on the whiteboards in the resident neighborhoods and take residents to the Corner Store. Our favorite thing to do was B-I-N-G-O! Sometimes, we would host three different Bingo games in one day. There was one resident in particular from The Willows who just loved us, and we loved her too. She never missed one of our bingo games. She would help us set up and take down, and she would even bring snacks for us and the other residents attending. Every time, right before a game would start, my friend Shannon would say “Okay, we are going to get started, is everyone ready?” And she would say, “Ready for Freddy!” We do not know where “Ready for Freddy” came from, but it made us laugh every time she said it!

When I started sixth grade, my Mom became the Administrator at Woodside Place of Oakmont, a specialized dementia care community. I remember being a little nervous to go help out there at first because I was not used to interacting with residents living with dementia and Alzheimer’s disease. My Mom and I talked about the disease and she reassured me that I would be fine with my social skills, and as soon as I walked in, I was. The Woodside Place residents soon became some of my favorites.

In my ninth grade Civics Class, we had to have at least an hour of volunteer work each nine weeks. All my friends would ask to come with me to Woodside Place to get their volunteer hours completed. They were nervous at first too, but I told them they would be fine, just like my Mom did for me. They all ended up loving the residents right away, just like I did.

Right after I turned 17, I applied for a job as a Dining Services team member at Longwood at Oakmont, the Presbyterian SeniorCare Network independent living community in Plum. Working three to four times a week, and spending an hour with them every time, the residents started to remember my name. This was a big deal to me. Whenever I would volunteer and hear a resident call a nurse or an aide by their name, I would get a little jealous because I always wanted them to remember my name too. But, being there only once a week and not seeing all of them every time made it hard. Now, at Longwood, most of the residents know my name, because after they have finished eating, we will have conversations while I clean up. We talk about anything and everything. One resident told me about how he and his wife started a business. That business did so well that when they retired they were able to travel the world together. Every night at dinner he tells me a different story about the incredible adventures they went on. He reminisced about their long nights in Brazil and their hot days in Cairo. It is amazing to me how he can recall any detail from any city. I look forward to these stories and it is still one of my favorite parts about my job.

I believe that intergenerational partnerships are so very important. Even though we have different lifestyles, we can still enjoy things as simple as sharing a conversation. I have learned so much from our seniors over the years, and I’m sure I have taught them quite a bit too. I enjoy going to work to be with my residents every day, and honestly, isn’t that is what it’s all about?

If you are like Haley, and want a career where you can spend your days bonding with our residents, explore careers at Presbyterian SeniorCare Network! 

Submitted by Haley Chiusano, dining services aide at Longwood at Oakmont

I have been around older adults my whole life. When I was born, my Mom was the Director of Recreation at the Presbyterian SeniorCare Network Oakmont campus. When she would go to work on the weekends or on a holiday, I would go with her. From summer picnics to trick or treating at Halloween to Thanksgiving dinners and of course, Christmas caroling, I was right there enjoying my time with the residents. Being that I was little, I did not understand what was actually transpiring or why my Mom took me with her, but I was having fun so I didn’t mind.

My favorite memory from when I was little was every Fourth of July, the band Dr. Zoot would play outside before it got dark enough for the fireworks. I would stand in between the band and the residents and do cartwheels and flips until I was so tired I could not stand anymore. To this day, which is about 12 years later, when I walk through the halls, there are still a few residents that know me as “the little girl who did the flips.”

When I got older, my Grandma moved into Westminster Place at the Oakmont campus. Anytime I was home with my Mom and she had to go into work, I would ask to go along to visit with her. I would spend hours in my grandma’s apartment playing Sega and pulling YouTube videos up on her computer, singing and dancing around the room for her. When it was time to go to dinner, I loved going with her. She lived right across the hall from the café, so as soon as she opened her door and the other residents saw me, they all got very excited. Whoever was there that day would sit at my Grandma’s table because they liked when someone new was there to talk to (especially someone as young as I was). We would sit in the dining room for hours after dinner, just talking about what I did for fun and how school was going. My Grandma and I always dreaded the “time to go home” phone call from my Mom. It came too soon every time.

When I turned 12, it was a big deal. I was finally old enough to volunteer! I had this project in school called the “Pay It Forward Project.” The project meant that I was supposed to do something good for someone, and then that person was supposed to something good for someone else and so on. So I decided to make this project a bit bigger. Instead of just me going to volunteer, I took some friends with me. That summer, myself and four of my friends would go all day every Wednesday and help in the Recreation Department. We did things such as rewrite special events on the whiteboards in the resident neighborhoods and take residents to the Corner Store. Our favorite thing to do was B-I-N-G-O! Sometimes, we would host three different Bingo games in one day. There was one resident in particular from The Willows who just loved us, and we loved her too. She never missed one of our bingo games. She would help us set up and take down, and she would even bring snacks for us and the other residents attending. Every time, right before a game would start, my friend Shannon would say “Okay, we are going to get started, is everyone ready?” And she would say, “Ready for Freddy!” We do not know where “Ready for Freddy” came from, but it made us laugh every time she said it!

When I started sixth grade, my Mom became the Administrator at Woodside Place of Oakmont, a specialized dementia care community. I remember being a little nervous to go help out there at first because I was not used to interacting with residents living with dementia and Alzheimer’s disease. My Mom and I talked about the disease and she reassured me that I would be fine with my social skills, and as soon as I walked in, I was. The Woodside Place residents soon became some of my favorites.

In my ninth grade Civics Class, we had to have at least an hour of volunteer work each nine weeks. All my friends would ask to come with me to Woodside Place to get their volunteer hours completed. They were nervous at first too, but I told them they would be fine, just like my Mom did for me. They all ended up loving the residents right away, just like I did.

Right after I turned 17, I applied for a job as a Dining Services team member at Longwood at Oakmont, the Presbyterian SeniorCare Network independent living community in Plum. Working three to four times a week, and spending an hour with them every time, the residents started to remember my name. This was a big deal to me. Whenever I would volunteer and hear a resident call a nurse or an aide by their name, I would get a little jealous because I always wanted them to remember my name too. But, being there only once a week and not seeing all of them every time made it hard. Now, at Longwood, most of the residents know my name, because after they have finished eating, we will have conversations while I clean up. We talk about anything and everything. One resident told me about how he and his wife started a business. That business did so well that when they retired they were able to travel the world together. Every night at dinner he tells me a different story about the incredible adventures they went on. He reminisced about their long nights in Brazil and their hot days in Cairo. It is amazing to me how he can recall any detail from any city. I look forward to these stories and it is still one of my favorite parts about my job.

I believe that intergenerational partnerships are so very important. Even though we have different lifestyles, we can still enjoy things as simple as sharing a conversation. I have learned so much from our seniors over the years, and I’m sure I have taught them quite a bit too. I enjoy going to work to be with my residents every day, and honestly, isn’t that is what it’s all about?

If you are like Haley, and want a career where you can spend your days bonding with our residents, explore careers at Presbyterian SeniorCare Network! 

How our Chaplains Connect to Purpose in our Care Communities

“This day, this illness, whatever is troubling a resident, is not who they are as a whole person. Spiritual care or compassionate care involves nurturing the whole person, especially the spirit,” says Susan Blank, director of pastoral care at our Oakmont campus. “This may take the form of organized religious practices, or even non-religious based emotional support. We are here to help the spirit, the emotional and thinking self, which ultimately improves outcomes in life and in health,” she continues.

Susan is one of a group of chaplains that serve all of the campuses around our Network. Their unwavering mission is to provide spiritual support to residents, families and even our team members. Pastor Gary Gibson, the director of pastoral care at our Washington campus explains that the mission of the chaplain is “to care for the soul of each person by nurturing faith and spirituality. We work to find meaning and purpose as it has the potential to play a vital role in the aging process.”

Finding meaning and purpose is not something you can do by sitting still. You will rarely find one of our chaplains in their office – they are all active members at our campuses and are out and about offering their services. A typical day for one of our spiritual counselors can range from leading worship, to one-on-one conversations with residents to offering faith counseling and reassurance to a resident in a time of need. We have residents of all faiths at our campuses; so our chaplains help to organize various types of services and communion so that we are able to serve residents regardless of faith. Our chaplains even review resident census and medical materials to be in the know of resident in need or in crisis.

“Our help comes from getting to know our residents and their families so that we can meet them where they are, not where we would like to take them,” says Gary. What Gary is explaining is how spiritual care fits right into our person-centered culture.

Being Present and Journeying With Our Residents

“Person-centered, I just love that term! Person-centered is what we are all about in pastoral/spiritual care. Each time I visit with a resident, I truly go in with an open heart prepared to listen to each person and their needs. We talk about love, forgiveness, self-worth and so many other topics of importance,” Susan says. Everyone has a need for meaning in life, for self-esteem and belonging. Our spiritual programming facilitates all of those things. Here’s how.

Building Relationships

At the core of all of our chaplains is a selfless sense of service. Chaplains are often requested when times get tough – when a resident is actively dying or in a health crisis. But the relationship they build with a resident starts shortly after arrival on campus.

“I’ll often wait a day or two before introducing myself to a resident; the admission process can often be overwhelming and I like to arrive after that part is already over,” says Susan. She continues, “Our residents are in our care communities because they have some sort of need, so it is important for us to build a relationship with them, early on, that consists of caring and trust. That way, when a time of difficulty arrives, our residents and their family members feel comfortable calling on us for guidance and support.”

Needs vary from resident to resident and are often dependent on where the resident is in their journey. But part of spiritual care, and our person-centered culture, is to meet residents where they are, with what they need at the time.

“I remember Miss Norma, who resided at Southmont, our skilled nursing community in Washington. Norma would tell me that she wanted something to do and she often said to me that she could cook and clean as well as any of our employees. It didn’t matter to Norma that we took care of all of that for her – she was seeking to contribute in her new home,” reflects Gary.

Norma was wheelchair bound with severe arthritis in her knees, but that didn’t stop her from requesting a broom and dust pan one morning when she spotted some dry cereal on the floor after breakfast services was over. This was the new beginning Norma had been looking for. She knew what her job would be and after each meal; you could find Norma with her broom and dust pan cleaning the floor to be sure it was all ready for the next service.

Gary continues, “You know, to some, cleaning the dining room might seem like a menial task, but to Norma, it was purpose and duty that gave her life meaning; she took pride in her job.”

By listening, addressing and making meaningful connections, our chaplains build relationships with our residents to help find the best ways to provide both meaning and purpose in their lives.

The Life Review

“The favorite part of my job is that I get to be a keeper of stories,” shares Susan. One of the ways that our chaplains help residents reflect is through a Life Review. “Many, many residents who are facing advancing years or illness benefit from a life review. This can be in the form of their personal reflection; of talking with me or someone else, or even through a written review.” Through the reviews, our teams help residents to reconnect with memories of their families and of life’s adventures and achievements. For some, they connect with our belief in a higher power.

Susan explains that the life reviews are therapeutic for our residents and that the conversations are very personalized with each individual. “I find the life reviews to be very beneficial to helping our residents re-learn their self-worth. Some of our residents are prone to feel less useful, and sometimes even feel they are a burden to others when they no longer do the things they used to do. These reviews are invaluable to sustaining purpose and meaning in life and the reviews are often done when the residents may be feeling vulnerable.”

To further enhance the life review process, Susan held “Spiritual Autobiography” classes for residents at Westminster Place, our personal care community in Oakmont. “We wrote stories of our past experiences, the things that made us into the person we are today, the things that have molded us and shaped us on our journey of faith.” The participating residents found that themselves writing short stories about their lives, and now, more than a year later, one resident continues to write about the people and events in her life.

Susan shares, “I love a particular quote by Madeleine L’Engle who said, ‘The great thing about growing old is that you don’t lose all the other ages you’ve been.’ Part of my mission with the life reviews and the spiritual autobiographies is to ensure that no one loses any of the ages that have been – those memories are part of the whole person.”

Enhancing Worship and Services for All

Worship and faith in our dementia communities is strong; just because memories are fading, that doesn’t mean that our residents cannot engage in worship. Susan says, “I adapt worship for our residents at Woodside Place of Oakmont. Many of the residents find the hymns familiar, and because music is one of the last things our residents living with dementia are able to hold onto, we do a lot of singing. For those who still like to follow along, I have created a color coded hymn book. Rather than asking them to turn to a certain page number, which is often difficult, I ask them to turn to the yellow page or the green page. Colors are easier, which makes worship more fulfilling.”

Across our Network, the chaplains have teamed up with our Information Systems team to explore new ways for technology to enhance worship services. Some of our communities are equipped with broadcasting equipment in the chapel; they are able to live broadcast the service and show it on our in-house television station. Residents who are unable to make it to service can watch worship in the comfort of their own room or apartment. With the help of the information services team, they are working to share available broadcasts with other communities around the Network.

Support at End of Life

“Believe it or not, the favorite part of my job is visiting with residents who are having a health crisis or who are actively dying. I am grateful for the opportunity to help make a sacred place where residents and families can receive prayer and comfort,” Susan says.

She continues, “There is an expression, a good death, and I firmly believe that reflective practice brings us peace.” According to Caring.com, by most standards, a good death is one in which a person dies on their own terms, relatively free from pain, in a supported and dignified setting.

Susan emphasizes that when visiting at the end of life, it’s about reminding families that they have provided good care for their loved ones and that their family bonds will not be broken. Susan will help families find comfort in telling stories and reminiscing about the good days. “I find this exercise reminds family members that each person in their life is unique and precious and has made a lasting difference in the world.”

How our Chaplains Connect to Purpose in our Care Communities

“This day, this illness, whatever is troubling a resident, is not who they are as a whole person. Spiritual care or compassionate care involves nurturing the whole person, especially the spirit,” says Susan Blank, director of pastoral care at our Oakmont campus. “This may take the form of organized religious practices, or even non-religious based emotional support. We are here to help the spirit, the emotional and thinking self, which ultimately improves outcomes in life and in health,” she continues.

Susan is one of a group of chaplains that serve all of the campuses around our Network. Their unwavering mission is to provide spiritual support to residents, families and even our team members. Pastor Gary Gibson, the director of pastoral care at our Washington campus explains that the mission of the chaplain is “to care for the soul of each person by nurturing faith and spirituality. We work to find meaning and purpose as it has the potential to play a vital role in the aging process.”

Finding meaning and purpose is not something you can do by sitting still. You will rarely find one of our chaplains in their office – they are all active members at our campuses and are out and about offering their services. A typical day for one of our spiritual counselors can range from leading worship, to one-on-one conversations with residents to offering faith counseling and reassurance to a resident in a time of need. We have residents of all faiths at our campuses; so our chaplains help to organize various types of services and communion so that we are able to serve residents regardless of faith. Our chaplains even review resident census and medical materials to be in the know of resident in need or in crisis.

“Our help comes from getting to know our residents and their families so that we can meet them where they are, not where we would like to take them,” says Gary. What Gary is explaining is how spiritual care fits right into our person-centered culture.

Being Present and Journeying With Our Residents

“Person-centered, I just love that term! Person-centered is what we are all about in pastoral/spiritual care. Each time I visit with a resident, I truly go in with an open heart prepared to listen to each person and their needs. We talk about love, forgiveness, self-worth and so many other topics of importance,” Susan says. Everyone has a need for meaning in life, for self-esteem and belonging. Our spiritual programming facilitates all of those things. Here’s how.

Building Relationships

At the core of all of our chaplains is a selfless sense of service. Chaplains are often requested when times get tough – when a resident is actively dying or in a health crisis. But the relationship they build with a resident starts shortly after arrival on campus.

“I’ll often wait a day or two before introducing myself to a resident; the admission process can often be overwhelming and I like to arrive after that part is already over,” says Susan. She continues, “Our residents are in our care communities because they have some sort of need, so it is important for us to build a relationship with them, early on, that consists of caring and trust. That way, when a time of difficulty arrives, our residents and their family members feel comfortable calling on us for guidance and support.”

Needs vary from resident to resident and are often dependent on where the resident is in their journey. But part of spiritual care, and our person-centered culture, is to meet residents where they are, with what they need at the time.

“I remember Miss Norma, who resided at Southmont, our skilled nursing community in Washington. Norma would tell me that she wanted something to do and she often said to me that she could cook and clean as well as any of our employees. It didn’t matter to Norma that we took care of all of that for her – she was seeking to contribute in her new home,” reflects Gary.

Norma was wheelchair bound with severe arthritis in her knees, but that didn’t stop her from requesting a broom and dust pan one morning when she spotted some dry cereal on the floor after breakfast services was over. This was the new beginning Norma had been looking for. She knew what her job would be and after each meal; you could find Norma with her broom and dust pan cleaning the floor to be sure it was all ready for the next service.

Gary continues, “You know, to some, cleaning the dining room might seem like a menial task, but to Norma, it was purpose and duty that gave her life meaning; she took pride in her job.”

By listening, addressing and making meaningful connections, our chaplains build relationships with our residents to help find the best ways to provide both meaning and purpose in their lives.

The Life Review

“The favorite part of my job is that I get to be a keeper of stories,” shares Susan. One of the ways that our chaplains help residents reflect is through a Life Review. “Many, many residents who are facing advancing years or illness benefit from a life review. This can be in the form of their personal reflection; of talking with me or someone else, or even through a written review.” Through the reviews, our teams help residents to reconnect with memories of their families and of life’s adventures and achievements. For some, they connect with our belief in a higher power.

Susan explains that the life reviews are therapeutic for our residents and that the conversations are very personalized with each individual. “I find the life reviews to be very beneficial to helping our residents re-learn their self-worth. Some of our residents are prone to feel less useful, and sometimes even feel they are a burden to others when they no longer do the things they used to do. These reviews are invaluable to sustaining purpose and meaning in life and the reviews are often done when the residents may be feeling vulnerable.”

To further enhance the life review process, Susan held “Spiritual Autobiography” classes for residents at Westminster Place, our personal care community in Oakmont. “We wrote stories of our past experiences, the things that made us into the person we are today, the things that have molded us and shaped us on our journey of faith.” The participating residents found that themselves writing short stories about their lives, and now, more than a year later, one resident continues to write about the people and events in her life.

Susan shares, “I love a particular quote by Madeleine L’Engle who said, ‘The great thing about growing old is that you don’t lose all the other ages you’ve been.’ Part of my mission with the life reviews and the spiritual autobiographies is to ensure that no one loses any of the ages that have been – those memories are part of the whole person.”

Enhancing Worship and Services for All

Worship and faith in our dementia communities is strong; just because memories are fading, that doesn’t mean that our residents cannot engage in worship. Susan says, “I adapt worship for our residents at Woodside Place of Oakmont. Many of the residents find the hymns familiar, and because music is one of the last things our residents living with dementia are able to hold onto, we do a lot of singing. For those who still like to follow along, I have created a color coded hymn book. Rather than asking them to turn to a certain page number, which is often difficult, I ask them to turn to the yellow page or the green page. Colors are easier, which makes worship more fulfilling.”

Across our Network, the chaplains have teamed up with our Information Systems team to explore new ways for technology to enhance worship services. Some of our communities are equipped with broadcasting equipment in the chapel; they are able to live broadcast the service and show it on our in-house television station. Residents who are unable to make it to service can watch worship in the comfort of their own room or apartment. With the help of the information services team, they are working to share available broadcasts with other communities around the Network.

Support at End of Life

“Believe it or not, the favorite part of my job is visiting with residents who are having a health crisis or who are actively dying. I am grateful for the opportunity to help make a sacred place where residents and families can receive prayer and comfort,” Susan says.

She continues, “There is an expression, a good death, and I firmly believe that reflective practice brings us peace.” According to Caring.com, by most standards, a good death is one in which a person dies on their own terms, relatively free from pain, in a supported and dignified setting.

Susan emphasizes that when visiting at the end of life, it’s about reminding families that they have provided good care for their loved ones and that their family bonds will not be broken. Susan will help families find comfort in telling stories and reminiscing about the good days. “I find this exercise reminds family members that each person in their life is unique and precious and has made a lasting difference in the world.”

For 25 years, Ralph Phillips woke up each day, put on a suit and tie, and went to work at an investment management firm, of which he was the proud owner. However, after his father was diagnosed with Alzheimer’s disease, that all began to change.

Ralph’s father battled Alzheimer’s disease for 10 years, and towards the end of his dad’s life, Ralph became more involved in the medical and day-to-day aspects of his father’s care. From doing things like taking vitals, administering medication and drawing blood samples, Ralph not only learned that he had a knack for providing care, but that he enjoyed that type of work. This realization changed his life. To spend more time with his father, Ralph sold his practice and some years after his dad’s passing, Ralph made another life changing decision – he decided to become a certified nurse’s aide (CNA).

“I wanted to find something that I thought would be particularly meaningful and useful, so I decided to become a CNA,” said Ralph.

In order to begin his new career, Ralph needed to properly prepare for the job, so he enrolled in the CNA Training Classes offered at Presbyterian SeniorCare Network. After completing the course and graduating, he began working at The Willows, the skilled nursing community at the Presbyterian SeniorCare Network Oakmont campus, where he has been part of the team for almost one year.

Since his career change, Ralph has found his life’s purpose, easily recognizing the importance of the work that is done by Presbyterian SeniorCare Network employees, noting, “We have a real opportunity to fundamentally affect the lives of our residents and their families, and to improve their quality of life.”

He believes that working as a CNA is both a rewarding and impactful career, and he wishes that more people would recognize that and consider a job as a CNA. “Be compelled to help others for a living,” urged Ralph. “Our residents have lived through and experienced so much in their lives - they deserve the best care that we can possibly give them.”

Perhaps a bonus that ties to Ralph’s decision to sell his business and help care for his dad – he was able to coach girls basketball and volleyball, both sports in which his children play. Ralph says, “My dad's sacrifices when we were children made it possible for my brothers and I to participate in sports. When I sold my business, I was able to share my love of sports with my children by volunteer coaching.” The basketball he tosses is signed by all of the Mary Queen of Apostles girls he coached in 2014 – a very sentimental heirloom.

Ralph’s life has certainly changed over the last few years, but he’s not slowing down. His passion for caring for others and his love for the job led him to the decision of returning to school to become a registered nurse. He begins school at UPMC St. Margaret on September 4.

As he pursues licensure as an RN, Ralph is reflective of his work and how he got to this point in his life. “Peace of mind is a very important part of this work. I’ve been in their (the families) seat, so I know what it’s like to have to try and manage care for someone that you love,” said Ralph. “You lose perspective when dealing with your own loved one. Here, I get to keep perspective and make a positive impact on the residents and their families. That’s why I love my job.”

For 25 years, Ralph Phillips woke up each day, put on a suit and tie, and went to work at an investment management firm, of which he was the proud owner. However, after his father was diagnosed with Alzheimer’s disease, that all began to change.

Ralph’s father battled Alzheimer’s disease for 10 years, and towards the end of his dad’s life, Ralph became more involved in the medical and day-to-day aspects of his father’s care. From doing things like taking vitals, administering medication and drawing blood samples, Ralph not only learned that he had a knack for providing care, but that he enjoyed that type of work. This realization changed his life. To spend more time with his father, Ralph sold his practice and some years after his dad’s passing, Ralph made another life changing decision – he decided to become a certified nurse’s aide (CNA).

“I wanted to find something that I thought would be particularly meaningful and useful, so I decided to become a CNA,” said Ralph.

In order to begin his new career, Ralph needed to properly prepare for the job, so he enrolled in the CNA Training Classes offered at Presbyterian SeniorCare Network. After completing the course and graduating, he began working at The Willows, the skilled nursing community at the Presbyterian SeniorCare Network Oakmont campus, where he has been part of the team for almost one year.

Since his career change, Ralph has found his life’s purpose, easily recognizing the importance of the work that is done by Presbyterian SeniorCare Network employees, noting, “We have a real opportunity to fundamentally affect the lives of our residents and their families, and to improve their quality of life.”

He believes that working as a CNA is both a rewarding and impactful career, and he wishes that more people would recognize that and consider a job as a CNA. “Be compelled to help others for a living,” urged Ralph. “Our residents have lived through and experienced so much in their lives - they deserve the best care that we can possibly give them.”

Perhaps a bonus that ties to Ralph’s decision to sell his business and help care for his dad – he was able to coach girls basketball and volleyball, both sports in which his children play. Ralph says, “My dad's sacrifices when we were children made it possible for my brothers and I to participate in sports. When I sold my business, I was able to share my love of sports with my children by volunteer coaching.” The basketball he tosses is signed by all of the Mary Queen of Apostles girls he coached in 2014 – a very sentimental heirloom.

Ralph’s life has certainly changed over the last few years, but he’s not slowing down. His passion for caring for others and his love for the job led him to the decision of returning to school to become a registered nurse. He begins school at UPMC St. Margaret on September 4.

As he pursues licensure as an RN, Ralph is reflective of his work and how he got to this point in his life. “Peace of mind is a very important part of this work. I’ve been in their (the families) seat, so I know what it’s like to have to try and manage care for someone that you love,” said Ralph. “You lose perspective when dealing with your own loved one. Here, I get to keep perspective and make a positive impact on the residents and their families. That’s why I love my job.”

With 2018 being the 90th anniversary of Presbyterian SeniorCare Network, we want to show how person-centered is the heart and soul of our organization. All year long, we are asking for stories from anyone who has an experience with Presbyterian SeniorCare Network that they’d like to share - from our team members, to our partners, to our residents and family members -- tell us what moments that have touched your heart. Your stories help to bring our person-centered culture to life!

A great example of a team member who found his calling at our organization is Stephen Braxton, a Maintenance Technician for SeniorCare Network, our supportive and affordable housing division.

“My journey began at Home Depot. I always felt that my mission in life was to help others. I did not feel as though I was fulfilling that mission by working at Home Depot. Through God’s grace, someone from Presbyterian SeniorCare Network came into Home Depot and asked me if I was happy” I told him “no” as I knew something was missing in my life. When he told me about Presbyterian SeniorCare Network, I thought there may be a chance for me to actually help people. So, I left my position at Home Depot to begin my career at Presbyterian SeniorCare Network.

My job here has been so fulfilling. It gives me so much happiness when I see a smile on one of my resident’s faces after helping them, and it does my heart good just to hear them say thank you.

I've been working here for almost 3 years. One of the reasons I enjoy working with seniors is because I lost all four of my grandparents at an early age. Working here is like having 60 grandparents and it just gives me joy to be working around them.

So far, one of my most memorable and rewarding experiences has been chaperoning a bus trip with our residents to Washington, D.C. for a rally to help save HUD funding. We not only had fun at the rally, but also on the bus. During the hours of driving, residents were talking and laughing the whole time, making for an enjoyable trip. The way SeniorCare Network took care of residents was amazing. I always knew this was the place for me, but I fell in love with this company after that trip.”

Like Stephen, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our 90th anniversary web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

Active on social media? Follow our hashtag #countlessmoments to see featured stories on Facebook throughout our 90th anniversary yearlong celebration.

With 2018 being the 90th anniversary of Presbyterian SeniorCare Network, we want to show how person-centered is the heart and soul of our organization. All year long, we are asking for stories from anyone who has an experience with Presbyterian SeniorCare Network that they’d like to share - from our team members, to our partners, to our residents and family members -- tell us what moments that have touched your heart. Your stories help to bring our person-centered culture to life!

A great example of a team member who found his calling at our organization is Stephen Braxton, a Maintenance Technician for SeniorCare Network, our supportive and affordable housing division.

“My journey began at Home Depot. I always felt that my mission in life was to help others. I did not feel as though I was fulfilling that mission by working at Home Depot. Through God’s grace, someone from Presbyterian SeniorCare Network came into Home Depot and asked me if I was happy” I told him “no” as I knew something was missing in my life. When he told me about Presbyterian SeniorCare Network, I thought there may be a chance for me to actually help people. So, I left my position at Home Depot to begin my career at Presbyterian SeniorCare Network.

My job here has been so fulfilling. It gives me so much happiness when I see a smile on one of my resident’s faces after helping them, and it does my heart good just to hear them say thank you.

I've been working here for almost 3 years. One of the reasons I enjoy working with seniors is because I lost all four of my grandparents at an early age. Working here is like having 60 grandparents and it just gives me joy to be working around them.

So far, one of my most memorable and rewarding experiences has been chaperoning a bus trip with our residents to Washington, D.C. for a rally to help save HUD funding. We not only had fun at the rally, but also on the bus. During the hours of driving, residents were talking and laughing the whole time, making for an enjoyable trip. The way SeniorCare Network took care of residents was amazing. I always knew this was the place for me, but I fell in love with this company after that trip.”

Like Stephen, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our 90th anniversary web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month.

Active on social media? Follow our hashtag #countlessmoments to see featured stories on Facebook throughout our 90th anniversary yearlong celebration.

With 2018 being the 90^th anniversary of Presbyterian SeniorCare Network, we want to show how person-centered is the heart and soul of our organization. All year long, we are asking for stories from anyone who has an experience with Presbyterian SeniorCare Network that they’d like to share - from our team members, to our partners, to our residents and family members -- tell us what moments that have touched your heart. Your stories help to bring our person-centered culture to life!

A great example of how Presbyterian SeniorCare Network team members go above and beyond, is the story of Walt Kohnle, a project worker at our Oakmont campus (formerly a team member at our Longwood at Oakmont campus). Walt shares how having coffee with a resident not only touches their life, but his as well! Read on...

Coffee and Conversation

You never know who else enjoys coffee as much as you do, until you meet a special resident while going about your normal day-to-day schedule.

One day Walt was talking with a resident at Longwood at Oakmont, and realized they enjoyed each other’s company. From there, they had an idea - meeting over coffee should be a daily thing! So every morning at 6 am they would meet in The Commons at Longwood at Oakmont, and discuss the daily campus happenings, sports, current events, politics and more!

Walt says, "I’ve learned over the years to take advice from our elders, and he helped me quite a bit with his knowledge and insights. Like the time when my daughter bought her first house in Florida! I came to find out that he too had lived in Florida earlier in life. He was able to give me the ins and outs of water front property, HOA’s and other important factors that come along with home buying. Also, the advice he has given me has helped me grow and taught me to make better decisions; lessons I will remember for a lifetime."

Walt’s story shows how person-centered our organization is and how we—make a difference!

Like Walt, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our 90^th anniversary web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month through January 2019.

Active on social media? Follow our hashtag #countlessmoments to see featured stories on Facebook throughout our 90th anniversary yearlong celebration.

With 2018 being the 90^th anniversary of Presbyterian SeniorCare Network, we want to show how person-centered is the heart and soul of our organization. All year long, we are asking for stories from anyone who has an experience with Presbyterian SeniorCare Network that they’d like to share - from our team members, to our partners, to our residents and family members -- tell us what moments that have touched your heart. Your stories help to bring our person-centered culture to life!

A great example of how Presbyterian SeniorCare Network team members go above and beyond, is the story of Walt Kohnle, a project worker at our Oakmont campus (formerly a team member at our Longwood at Oakmont campus). Walt shares how having coffee with a resident not only touches their life, but his as well! Read on...

Coffee and Conversation

You never know who else enjoys coffee as much as you do, until you meet a special resident while going about your normal day-to-day schedule.

One day Walt was talking with a resident at Longwood at Oakmont, and realized they enjoyed each other’s company. From there, they had an idea - meeting over coffee should be a daily thing! So every morning at 6 am they would meet in The Commons at Longwood at Oakmont, and discuss the daily campus happenings, sports, current events, politics and more!

Walt says, "I’ve learned over the years to take advice from our elders, and he helped me quite a bit with his knowledge and insights. Like the time when my daughter bought her first house in Florida! I came to find out that he too had lived in Florida earlier in life. He was able to give me the ins and outs of water front property, HOA’s and other important factors that come along with home buying. Also, the advice he has given me has helped me grow and taught me to make better decisions; lessons I will remember for a lifetime."

Walt’s story shows how person-centered our organization is and how we—make a difference!

Like Walt, do you have a story about Presbyterian SeniorCare Network that you would like to share? We would love to hear it! Click here to visit our 90^th anniversary web page. Once there, please click on the button, Share My Story.

Once you have submitted your story, you will automatically be entered into a random drawing to win a $50 Visa gift card! Winners will be pulled the first Monday of every month through January 2019.

Active on social media? Follow our hashtag #countlessmoments to see featured stories on Facebook throughout our 90th anniversary yearlong celebration.